Release Date: November 18, 2013
WASHINGTON- U.S. Citizenship and Immigration Services (USCIS) Director Alejandro Mayorkas today announced an enhancement to the E-Verify program that will help combat identity fraud by identifying and deterring fraudulent use of Social Security numbers (SSNs) for employment eligibility verification.
This enhancement provides a critical safeguard to the E-Verify system by detecting and preventing potential fraudulent use of SSNs to gain work authorization. An employer, for example, may enter information into E-Verify that appears valid – such as a matching name, date of birth, and SSN – but was in fact stolen, borrowed or purchased from another individual. This new safeguard now enables USCIS to lock a SSN that appears to have been misused, protecting it from further potential misuse in E-Verify.
“We are committed to strengthening E-Verify’s ability to combat identity fraud,” said Director Mayorkas. “This new enhancement provides yet another significant safeguard for E-Verify users and could assist employees who have had their Social Security numbers stolen or compromised.”
The new enhancement strengthens the E-Verify program by implementing standards that have proven effective in protecting individual identity. Just like a credit card company will lock a card that appears to have been stolen, USCIS may now lock SSNs in E-Verify that appear to have been used fraudulently. USCIS will use a combination of algorithms, detection reports and analysis to identify patterns of fraudulent SSN use and then lock the number in E-Verify. This will help deter and prevent fraudulent use of SSNs in the E-Verify system.
If an employee attempts to use a locked SSN, E-Verify will generate a “Tentative Nonconfirmation” (TNC). The employee receiving the TNC will have the opportunity to contest the finding at a local Social Security Administration (SSA) field office. If an SSA field officer confirms the employee’s identity correctly matches the SSN, the TNC will be converted to “Employment Authorized” status in E-Verify. Employees who successfully confirm their identities are encouraged to call USCIS so they can learn more about available resources on identity theft and fraud prevention.
E-Verify is a free Web-based service offered by the Department of Homeland Security that allows employers to quickly verify the employment eligibility of new employees. Employer enrollment in E-Verify has more than doubled since January 2009, with more than 470,000 participating employers representing more than 1.4 million hiring sites. Approximately 1,500 new employers enroll each week. In fiscal year (FY) 2013, E-Verify was used to authorize workers in the U.S. more than 25 million times, representing a nearly 20 percent increase from FY 2012.
For more information about USCIS and its programs, please visit www.uscis.gov
Online employee verification program lauded for ease of use, customer support
Release Date: February 21, 2013
WASHINGTON—U.S. Citizenship and Immigration Services Director Alejandro Mayorkas today announced that users of E-Verify, the free Internet-based system that allows businesses to determine the eligibility of their employees to work in the United States, have given the program high marks in a recent customer survey.
More than 1,300 randomly selected employers across the nation who use E-Verify evaluated key program aspects, including registration, the online tutorial, ease of use, technical assistance and customer service. They rated the program as exceptionally high in overall customer satisfaction, with an average score of 86 out of 100 on the American Customer Satisfaction Index (ACSI) scale.
“We are proud of the advancements we have made in the E-Verify program,” said Director Mayorkas. “This customer survey validates the success of our efforts, which we have undertaken in collaboration with the business and labor communities and other key stakeholders.”
CFI Group, a consulting firm specializing in customer satisfaction measurements, conducted the survey. According to CFI Group’s latest figures, the average score for government agencies is 67.
Other key survey findings revealed that the overwhelming majority of users were:
- Likely to recommend E-Verify to other employers;
- Confident in E-Verify’s accuracy; and
- Likely to continue using the program.
With E-Verify, almost all employees are automatically confirmed as authorized to work. More than 99 percent of work-authorized employees are automatically confirmed as employment authorized.
President Obama’s recent commonsense immigration reform proposal includes stricter penalties for companies that hire undocumented workers. Employer enrollment in E-Verify has more than doubled since January 2009, with more than 432,000 participating companies representing more than 1.3 million hiring sites. Approximately 1,500 new employers enroll each week. More than 20 million queries were processed in E-Verify during FY 2012, allowing businesses to determine the eligibility of their employees to work in the United States. Thus far during FY 2013, more than 8.4 million queries have been run through the system.
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